Change management should drive measurable results, not PowerPoint decks. In this video, I break down why traditional OCM often falls apart the moment friction hits and how to build an adaptive, results-driven approach that supports real transformation. Using a real-world example, I show how many organizations confuse alignment with understanding and control with adaptability. The key is recognizing that business change is not a tidy or linear process. It is complex, dynamic, and requires continuous measurement of system stress, dependencies, and human decision-making. True change management is not about following a methodology. It is about knowing how your business reacts when things start to break.