It is 2025 and businesses are still buying cloud software as if it comes with built-in results. Marketing promises of seamless integration and future-proof platforms hide the reality of complex APIs, middleware, and costly downtime. This video explores the dangers of relying on software you do not understand, including the global Microsoft 365 outage that shut down critical services. We cover why cloud is not outsourcing, why competence and documentation matter, and how to make smarter technology investments.