This story covers a real S4 HANA migration that collapsed on day one. The company could not ship, could not invoice, and could not pay its people. Their SI, Ernst and Young, disappeared the second the system went live and then tried to justify the disaster with the classic line that this is just how these things go. That mindset is exactly why the industry keeps repeating the same failures.

This video unpacks what actually happened, why comparing modern failures to Hershey in 1999 is ridiculous, and why customers are still being gaslit into accepting outcomes that would be unacceptable in any other industry. If your implementation leaves you unable to run your business, that is not normal. It is a failure. Talking openly about these situations is the only way to stop this cycle and hold vendors accountable.