Lidl’s SAP implementation was meant to modernize and unify operations across 30 countries. Instead, it became one of the most expensive ERP failures in history. This video breaks down what went wrong, including process mismatches, overcustomization, lack of user involvement, and rising costs. You will learn why outsourcing too much control to system integrators is risky, how licensing and maintenance fees accumulate before launch, and what steps businesses can take to stay in control of their technology projects.